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Who’s the ombudsman? Proposed FAR rule requires clarity

November 16, 2018 By Nancy Cleveland

When GAO lacks jurisdiction to hear a protest over a task or delivery order, contractors have the right to complain to an ombudsman. Implementation of the ombudsman right, however, has been haphazard at best.

Last week, the DoD, GSA, and NASA–the entities comprising the FAR Council–proposed a rule to help alleviate this issue for IDIQ contracts.

Generally, 10 U.S.C. § 2304c and 41 U.S.C. § 4106 require each head of an agency that awards MATOC or delivery order contracts to appoint “a senior agency official who is independent of the contracting officer” as the “task and delivery order ombudsman.” The position requires the appointee to review complaints from contractors in order to ensure “that all of the contractors are afforded a fair opportunity to be considered” in certain circumstances where the underlying contract falls outside of GAO’s jurisdiction.

Keep reading this article at: http://smallgovcon.com/statutes-and-regulations/whos-the-ombudsman-proposed-far-rule-requires-clarity/

Filed Under: Contracting Tips Tagged With: delivery order, FAR, GAO, IDIQ, ombudsman, task order

GSA names ombudsman to give industry a louder voice

May 6, 2014 By ei2admin

A new procurement ombudsman aims to close the communications gap between the General Services Administration (GSA) and its vendors.

The ombudsman, Millisa Gary, is one of several ways GSA is trying to be more responsive to its government and industry customers.

“Her role is to indeed be a voice for industry, make sure we are hearing their concerns and helping an industry partner in navigating our bureaucracy,” said Jeff Koses, GSA’s senior procurement executive, in an exclusive interview with Federal News Radio. “Not necessarily to resolve the issue but to get them a fair hearing and to get them in front of the right audience. Often as we are pursuing best value and pursuing savings, the value of industry conversations can’t be overstated.”

Koses, who took over as senior procurement executive in January after spending the last six years as the director of acquisition operations for the General Supplies and Services portfolio at GSA’s Federal Acquisition Service, is making changes such as naming an ombudsman part of the agency’s key initiatives to improve supplier and customer relations.

Keep reading this article at: http://www.federalnewsradio.com/445/3609830/GSA-names-ombudsman-to-give-industry-a-louder-voice- 

Filed Under: Contracting News Tagged With: FAS, GSA, GSA Schedule, ombudsman

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