The General Services Administration on Wednesday announced awardees of the first round of contracts to support the White House’s IT Modernization Centers of Excellence.
GSA issued awards to support each of the five pillars in the administration’s IT modernization efforts: SIE Consulting Group for cloud adoption; McKinsey & Company for IT infrastructure optimization; ICF Incorporated for customer experience; Kaiser Associates for contact center; and ICF Incorporated for service delivery analytics.
Beginning with the Agriculture Department—the testbed agency for the first centers of excellence—the groups will develop strategies to tackle issues within their respective spheres, creating best practices so other agencies can quickly follow suit.
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