Here’s how to raise your win rate by 20 percent
January 11, 2012 by cs
- People: The skills and experience of the people involved in creating proposals.
- Business acquisition process: Business acquisition maturity covering the five stages of business acquisition lifecycle.
- Tools: Proposal infrastructure and personal and productivity tools.
- Management decision-making: Qualification and bid decisions.
- Solution competitiveness: Competitive solution with good features and customer benefits.
- Proposal quality: Quality proposals that are always compliant, responsive and compelling.
- Winning culture: Winning culture with good work/life balance.
E-mail snafu no reason to disqualify company’s bid
April 4, 2011 by cs
Rain nor snow nor flooded e-mail servers will stop the delivery of a contract proposal.
The U.S. Court of Federal Claims has ruled that the Army Corps of Engineers should not have disqualified a bid because it arrived via e-mail four minutes after the noon deadline.
The proposal from Watterson Construction Co. was held up because the Corps e-mail servers were in the midst of a “mail storm,” causing unusual delays in distributing e-mails.
Judge Susan Braden ruled that the company’s bid was not late because it “was both reached and received by the government’s e-mail servers before the due date.”
According to the decision, a mail storm is an “e-mail sent to a large number of users, a sufficient number of whom reply to all, flooding an e-mail system and disabling it.”
“Watterson’s proposal was improperly eliminated from the competition, as the disturbance in the Army Corps’ servers entitled Watterson to a one-day time extension,” Braden wrote in her ruling.
Braden wrote that today’s e-mails are sent instantaneously in the ordinary course of business, and a problem such as a mail storm is abnormal. The judge concluded then that the mail storm was an “emergency or unanticipated event.” As a result of the emergency, the Federal Acquisition Regulation extends the deadline to bidders for 24 hours.
“It is true that at the time proposals were due, the Army Corps Office was open for business and proposals could have been delivered by hand,” Braden wrote. “The court, however, does not construe the phrase ‘proposals cannot be received’ to mean that it must be impossible for the government to receive proposals, before the ‘emergency’ or ‘unanticipated event’ exception applies.”
– About the Author: Matthew Weigelt is acquisition editor for Federal Computer Week – published Mar. 31, 2011 at http://washingtontechnology.com/articles/2011/03/31/court-ruling-mail-storm-bid-proposal-deadline.aspx?s=wtdaily_010411
Which words kill your best proposal?
March 16, 2011 by cs
Here are some terms and language to avoid when responding to an RFP.
Weak language and clichés can be the death knell for your proposal. According to Visible Thread, a company that specializes in software that analyzes word usage in documents, your bid and proposal team should know the language that weakens credibility, raises legal questions or affects the delivery of your solution.
If you are using the following words and phrases in your proposals, it might be time to call for a rewrite.
Credibility killers
Wishy-washy language to avoid:
- “Can provide.”
- “Might provide.”
- “May deliver.”
- “We are committed.”
- “We are pleased to.”
- “Uniquely qualified.”
Liability red flags
Terms that convey legal implications or suggest overcommitment:
- “Expert.”
- “We guarantee.”
- “Seamless.”
- “Best of breed.”
- “Best practices.”
- “State of the art.”
Delivery trap
Words and phrases that are difficult to verify or measure:
- “As appropriate.”
- “As necessary.”
- “Full service.”
- “Quality focused.”
- “Top-quality.”
- “Efficiently.”
Source: Visible Thread
Published by WashingtonTechnology.com – March 9, 2011
Want to meet government buyers? Albany, GA is the place to be on Feb. 22nd!
February 15, 2011 by cs
Ever heard of “speed dating” where couples are matched for short periods of time to see if the chemistry is right?
Well, through a unique event on February 22, the same principle is being applied – EXCEPT it involves matches between local businesses, government agencies, and prime contractors.
If you want the opportunity to meet with buyers from local, state and federal agencies, you can’t afford to miss this event!
On Tuesday, February 22nd, the Albany (GA) Civic Center is the place to put your best marketing techniques to work. You’ll get a chance to meet with — and present your capabilities to — decision-makers and buyers from representatives of local, state, and federal government agencies, including the State of Georgia, the University System of Georgia, the Georgia Dept. of Corrections, the City of Albany, the Southwest Georgia Regional Airport, the Marine Corps Command, the IRS, the General Services Administration, and the federal departments of Commerce, Interior, and Juvenile Justice – among others scheduled to be in attendance.
Along with 15-minute one-on-one meetings with buyers and contracting officials, attendees will have a chance to attend briefings on each of these topics:
- Business Communications, Elevator Pitches and Capability Statements
- Reading and Responding to Bid Solicitations
- The Do’s and Don’ts of Government Contracting
- Government Market Research
- SBA’s New Women Owned Small Business (WOSB) Certification Program
The featured luncheon speaker for this very special day is Ms. Pat Hanes, Regional Director of the Atlanta National Enterprise Center with the Minority Business Development Agency (MBDA) of the U.S. Department of Commerce.
Coffee and informal networking begins at 8:00 am. The day’s program begins at 9:00 am and runs until 3:00 pm.
This event is completely free, so register now! Simply click here to register and then hit the “Sign Up” button.
5 ways to shape how agencies pick winning proposals
January 27, 2011 by cs
Agencies have broad discretion in establishing evaluation criteria for their procurements, subject to some limitations set by federal acquisition regulations. Those criteria are often shaped by arguments that competing contractors make during the procurement’s capture phase. Here are some ideas to consider in shaping the evaluation criteria in your next must-win procurement.
Factors and subfactors
Every procurement must be evaluated based on evaluation factors and subfactors established before the release of the request for proposals. The government tailors those factors and subfactors to represent areas of importance for source selection and provide a basis for meaningful comparison among competing proposals. Agencies have broad discretion in establishing evaluation factors and subfactors and determining the relative importance of those factors. As a capture manager, you want to discuss those factors and their relative importance and offer guidance to the agency, if requested.
Technical, management and other evaluation factors
Noncost evaluation factors must be established to assess the quality of proposed solutions, services or products. Those factors can include technical approach, management capability, personnel qualifications, prior experience or small-business participation, among others. Some agencies prescribe a standard set of evaluation factors for their procurements and then add factors specific to a procurement as needed. As a capture manager, you want to know what factors are required and what optional factors the agency might consider. After an agency selects factors, it tailors subfactors for each one to outline important considerations in the procurement and provide a basis for comparing bidders. Agencies have broad discretion to set subfactors for each procurement.
Past-performance evaluation factor
Past performance is a mandatory evaluation factor, and agencies must include it in every procurement that exceeds the value of the simplified acquisition threshold, unless the contracting officer specifically excludes it. The agency describes its approach to evaluating past performance and usually requires bidders to provide past-performance contract summaries for relevant contracts of similar size, scope and complexity. Past-performance selection criteria can be defined broadly or narrowly. For example, past-performance contract references might be restricted to contracts performed or completed in the past three years. Narrow definitions can eliminate some excellent contracts from being presented as past-performance examples.
For procurements that offer a significant opportunity for subcontracting, past-performance evaluation must include an assessment of how well the bidder met applicable small-business goals in previous contracts that required subcontracting plans.
Price as an evaluation factor
Price is a mandatory evaluation factor for contracts, including best-value procurements. However, its relative importance can vary. For example, when mission success is important to the agency, the relative importance of price in the evaluation criteria can be lowered in comparison with other evaluation factors. For commodity procurements or nontechnical services, the relative importance of price could increase. In the extreme, some procurements raise the relative importance of price to such a high level that the RFP will state, “Award will be made to the technically acceptable, lowest price (TALP) offeror.” That TALP evaluation criteria should never be used for technical or professional services. The RFP will state that all evaluation factors, when taken together, are significantly more important than, equal to or significantly less important than price.
Capture manager’s role in shaping the evaluation criteria
Capture managers should not leave evaluation factors and subfactors to chance. After an agency releases an RFP, those factors and subfactors are set and cannot be changed without considerable effort on the part of the agency. Shaping evaluation factors to highlight important considerations in a procurement can make the difference between your company being a winner or a loser.
Pentagon: Tanker bid “not a high school homework assignment”
August 12, 2010 by cs
The Air Force did not deliberately block U.S. Aerospace from delivering its aerial refueling tanker bid on time, according to Pentagon Press Secretary Geoff Morrell.
The Air Force rejected U.S. Aerospace’s bid for arriving just after the deadline of 2 p.m. on July 9.
In protesting that rejection, U.S. Aerospace said its courier was at the appropriate base by 1:30 but got held up, perhaps deliberately, from reaching the right office in time.
“(T)he notion that any United States military personnel deliberately impeded their ability to deliver a bid, for this competition, is absolutely absurd,” Morrell said in a news conference Thursday, Aug. 5, 2010.
“Listen, the other two companies that bid on this went to great measures to ensure that their bid arrived at the prescribed time of 2 p.m. on July the 9th at Wright-Patterson Air Force Base,” Morrell said. He noted that EADS flew its bid in the day before the due date and also drove another copy to the base, and that Boeing delivered its bid at 9 a.m. “I don’t know the precise chronology of the arrival of this other company’s attempted bid, but the bottom line is, they didn’t make it in time. And there are very strict contracting rules that the federal government has on the books that preclude us from even considering bids that do not arrive by the prescribed time. So our hands are tied here. And, you know, I think any professional contractor understands how hard and fast these deadlines are and go to extraordinary measures in order to ensure that they are there well before those deadlines. As I said yesterday, this is a $30 to $40 billion contract. This is not a high school homework assignment, okay? These deadlines count, and any professional contractor understands that. … (T)here was ample opportunity, ample warning, for people to get bids in if they were serious about competing for this contract.”
The protest will not delay the contract, Morrell said. “We will award this contract in the fall, as we always said we would.”
– from Seattle PI – http://blog.seattlepi.com - Aug. 6, 2010
What do those symbols mean in my bid match “search profile”?
July 26, 2010 by cs
Clients of the Georgia Tech Procurement Assistance Center (GTPAC) enjoy the benefit of being enrolled in a powerful electronic bid match service. Each day, this service compares each client’s interests and capabilities against a huge database of government contract opportunities. Every time there’s a match between a client’s line of work and the purchasing needs of a government agency, GTPAC sends an email alerting the client to the potential opportunity.
[Note: If you are not registered with GTPAC, be sure to read http://gtpac.org/about to learn how you can qualify to become a client.]
For those Georgia businesses who are GTPAC clients, you probably know that the bid matches we send you are based on an electronic Search Profile we’ve created for you. You should periodically examine your Search Profile to ensure that it contains search terms that describe your current business interests. This review and editing process is known as fine-tuning. You can request a copy of your Search Profile from your GTPAC Procurement Counselor. Any changes you wish to make can be submitted to your Procurement Counselor for prompt processing.
When you review your Search Profile, you will notice that there are various symbols used in the coding. The language and symbols used in your Search Profile are written in what’s known as “Boolean Logic.” For example, < and > is known as a “proximity symbol.” These greater than and less than symbols require the proximity of two words. Here’s an explanation of what that means:
If a search line says select fire<2u>hydrant, that coding is designed to look for any bid opportunity containing the words “fire” and “hydrant,” in any order, with no more than two words separating them. If <3u> appears, then no more than three words could separate the two key words. If the coding line contains no number between the <>, like select fire<>hydrant, then only bids containing the exact phrase “fire hydrant” will be identified.
Here’s an explanation of some other coding:
* – The asterisk is a wildcard which substitutes for any additional number and combination of characters. So, select extinguish* will match on extinguish, extinguished, extinguishers, and extinguishing.
? – The question mark wildcard substitutes for one additional character. So, select hose? will match with hose and hoses.
and – “and” between two search terms requires bid opportunities to contain both terms. Therefore, select fire and hydrant will match on any bid containing the word “fire” and the word “hydrant.”
or – “or” between two search terms requires bid opportunities to include at least one of the terms. Therefore, select hydrant or extinguisher will match on any bid containing one or both of these words.
not – “not” can be combined with the “and” operator to exclude bids that contain a particular word. So, select hydrant and not fire will identify any bid containing the word “hydrant” that does not also contain the word “fire.”
Another thing to keep in mind as you review your Search Profile is that it contains NAICS codes and PSC/FSC codes. Known as “procurement codes,” NAICS and PSC/FSC codes are the sets of numbers government agencies assign to literally every product and service that they buy. The words that your Search Profile contains are looked for inside the numerical categories set forth by NAICS and PSC/FSC codes. For that reason, it pays to periodically update your NAICS and PSC/FSC codes. You can look-up your codes by clicking on the links below:
You don’t need to become an expert in actually putting together your Search Profile – we’ll take care of the special programming for you. But it’s important for GTPAC clients to understand the basics of how your Search Profile is constructed so that you can review it and make sure — with your Procurement Counselor’s help — that it’s kept up-to-date.
© 2010 Georgia Tech Procurement Assistance Center – All Rights Reserved.
Boeing, EADS spend $125 million lobbying for AF tanker contract; submit 8,000-page bids
July 19, 2010 by cs
In order to snatch the lucrative U.S. Air Force tanker contract, Boeing and its European rival EADS have spent nearly $125 million on lobbying in the past years.
Boeing and European Aeronautic Defense and Space Co., the parent of European plane maker Airbus, have been locked in a 9-year battle over a $40 billion contract to outfit the Air Force with 179 in-flight refueling tankers. For EADS, winning the contract could mean gaining a stronger foothold in the world’s largest military market. Naturally, Boeing wants to prevent that.
In a bid to increase chances for their respective bids, the companies have spent more than $100 million on lobbying U.S. decision makers, figures from OpenSecrets.org, which tracks lobbying in U.S. politics, indicate.
Boeing during the past four years spent $54 million on lobbying efforts. EADS and its U.S. partner Northrop Grumman in the same period spent nearly $70 million on lobbying, OpenSecrets.org says. Northrop Grumman pulled out of the bidding in March, arguing the bidding conditions clearly favor rival Boeing.
Moreover, the companies spent several millions touting their planes in ads in newspapers, magazines and broadcast outlets.
Both Boeing and EADS this week submitted their official bids for the contract, a move that is linked to even more costs. The Hill, a Washington newspaper, reports that EADS North America spent $75,000 on printing its bidding materials. The company printed 50,000 pages — six copies of its bid of more than 8,000 pages. Each set weighs around 100 pounds, the newspaper reports.
The Air Force has been eager to replace its Eisenhower-era tankers and is to announce a bid winner this fall.
The Europeans are throwing their KC-45 tanker, a large plane based on the Airbus A330, in the race. Boeing is bidding with an altered version of its 767, called New Generation Tanker.
The Generation Tanker is slightly smaller and probably cheaper than the KC-45; the European plane has logged more flight testing hours and is closer to serial production, experts say.
Both companies have argued that winning the contract would create and support thousands of U.S. jobs, in a bidding war that goes back several years.
The KC-45 won the contract in February 2008 but the decision was overturned four months later by the Government Accountability Office after Boeing challenged it. The GAO said it found problems with the bidding and the contract is up for grabs.
Moreover, both sides are accusing each other of profiting from illegal government subsidies.
– Published: July 14, 2010 at 8:45 AM © 2010 United Press International, Inc. All Rights Reserved.
Find Davis-Bacon in federal construction contracts, not in a supermarket
June 7, 2010 by cs
There is hickory bacon. There is turkey bacon. And then there is Davis Bacon.
The first two can be found in the meat department of your local supermarket.
The last one — Davis Bacon — is found in federally-funded construction contracts. If you’re bidding on a federal contract or subcontract, you’d better educate yourself about this requirement.
The federal Davis-Bacon Act (DBA) applies minimum prevailing wage classifications for all federally-funded or assisted construction projects. The U.S. Department of Labor creates wage classifications by the type of project for a specific type of worker. (Although not the case in Georgia, also be aware of the fact that some state governments have adopted “little DBAs” requiring prevailing wages on state funded works.)
The worker classifications are crafted with broad job scopes, in order to be over-inclusive. These classifications have drawn the ire of many private construction firms, who complain about what they consider over-payment for non-specialized labor (i.e., paying a wire runner as a journeyman electrician). So, as many favor the DBA’s heavy wages – it can be crippling to an unprepared private firm’s profit margin.
To prepare, a construction professional must read and absorb the federal wage classifications that apply on their project – before bidding. Wage classifications are prepared by state and by project, and are included in all federally-funded construction work.
If you are bidding a contract in the State of Georgia, you’ll need to check out the Georgia classifications. For example, if you were building a non-residential structure, such as a government building, in Bibb County, you can see the applicable wage rates here.
If your Bibb County bid needs to include ironworkers to install your structural steel, you would need to bid them per hour at $24.04, plus $9.86 in fringe benefits (insurance, fringe, or even cash). There are no real boundaries here – if a worker is involved in structural steel work, that worker is to be paid as an ironworker. If a contractor does not plan for this broad application, you’ll be facing penalties that are spelled-out under the Wage & Hour Act or Contract Work Hours and Safety Standards Act. The penalties are stiff, providing for up to two times the amount of the unpaid or underpaid wages, plus interest.
The lesson here? Like with all things involving government contracting, do your homework before jumping in with both feet. To obtain assistance, check with a representative of the Georgia Tech Procurement Assistance Center (GTPAC) nearest you. With proper preparation, you’ll be able to bid correctly, win a contract or subcontract, and then be able to bring home the real bacon.
© 2010 Georgia Tech Procurement Assistance Center – All Rights Reserved.